Terms of Service

Acceptance of Terms

By accessing our website or entering into a service agreement with CLAAVO, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services. These terms apply to all clients, visitors, and others who access or use our services.

Services

CLAAVO provides web design and development services for startups, SaaS companies, and growing businesses. The specific scope, deliverables, timeline, and pricing of each project are defined in a separate project proposal or service agreement signed by both parties.

We reserve the right to refuse service to anyone for any reason at any time. We also reserve the right to modify or discontinue any service without prior notice.

Payment

Payment terms are outlined in the individual project agreement. Generally:

• A deposit is required before work begins
• Remaining payments are due at agreed milestones or upon project completion
• Invoices are due within the timeframe specified in each invoice
• Late payments may result in work being paused until payment is received

All prices are in Philippine Peso (PHP) unless otherwise stated in the project agreement. Taxes, if applicable, are the responsibility of the client.

Intellectual Property

Client Ownership

Upon receipt of full payment, the client receives full ownership of the final deliverables, including design files and custom code produced specifically for their project, unless otherwise agreed in writing.

CLAAVO Ownership

CLAAVO retains ownership of any pre-existing tools, frameworks, libraries, or intellectual property used in delivering the project. This includes any proprietary processes, methodologies, or general-purpose code components.

Portfolio Rights

Unless explicitly agreed otherwise, CLAAVO reserves the right to display completed work in our portfolio, case studies, and marketing materials.

Client Responsibilities

To ensure a smooth project delivery, clients are responsible for:

• Providing accurate and complete project requirements in a timely manner
• Supplying necessary content, assets, and access credentials as requested
• Reviewing and providing feedback within agreed timeframes
• Ensuring all content provided does not infringe on third-party rights
• Making payments as per the agreed schedule

Delays caused by the client may result in revised timelines and additional costs.

Limitation of Liability

To the fullest extent permitted by law, CLAAVO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to loss of revenue, loss of data, or business interruption.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

Termination

Either party may terminate a project agreement with written notice. In the event of termination:

• The client is responsible for payment of all work completed up to the termination date
• CLAAVO will deliver all completed work upon receipt of outstanding payment
• Deposits are non-refundable unless CLAAVO is unable to commence work

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Cebu City, Philippines.

Contact

If you have any questions about these Terms of Service, please contact us:

CLAAVO
Urban Deca Homes Tisa 2, Cebu City, Philippines
hello.claavo@gmail.com